Last updated: October 2025

1) Who we are

ScanProf (Controller) — EU-based company.

2) What data we process

• Contact form — name/company, e-mail, subject, message (plus technical logs such as date/time, IP, user agent for security/diagnostics).
• Newsletter — e-mail address (and optionally name) via MailerLite.
• Cookies — only strictly necessary for site operation (no marketing or behavioral tracking).

3) Purposes and legal bases (GDPR)

• Handling enquiries (contact form): performance of pre-contract steps or contract and our legitimate interest in responding and ensuring service quality.
• Newsletter: consent. You can withdraw consent anytime via the unsubscribe link in each e-mail.
• Security, abuse prevention, logs: legitimate interests.
• Essential cookies: legitimate interests in providing a stable and secure website.

4) Retention

• Contact enquiries: typically up to 12 months after last interaction (or longer if needed to establish, exercise or defend claims).
• Newsletter data: until you unsubscribe or we cease the newsletter service.
• Server/application logs: typically up to 90 days, unless needed for security or incident investigation.

5) Recipients and processors

• E-mail/SMTP and hosting providers to deliver and store correspondence.
• MailerLite (newsletter) as our processor.
• IT/admin service providers where necessary to operate the site.

Some services may involve processing outside the EEA. Where applicable, we rely on appropriate safeguards (e.g., EU adequacy decisions or Standard Contractual Clauses).

6) Your rights

You have the right to access your data, rectify it, erase it, restrict processing, object to processing, and data portability — subject to legal limitations. For newsletter data processed on consent, you may withdraw consent at any time (without affecting prior lawful processing). You can also lodge a complaint with your local supervisory authority.

7) Cookies

We use only essential cookies required to operate this website (session, routing, security). We do not use marketing cookies. If we add analytics or marketing cookies in the future, this policy and our consent banner will be updated accordingly.

8) How to contact us

For any privacy queries or requests, please contact us.